Picture freezing or nothing loads?
Re-type your login and password with no space before or after, restart the app, the device and your router, and use a wired connection if you can. If a channel still stutters, switch it to HD.
Read the FAQ →AlwaysTivi support
AlwaysTivi: contact and support on WhatsApp
For a free trial, a new order, a renewal or a refund request, message us on WhatsApp: the team answers 24/7.
WhatsApp
AlwaysTivi on WhatsApp: how to reach us
WhatsApp is our only contact channel, 24/7: free trial, ordering, setup, renewal or a refund request. If you can, tell us your device and your plan.
Message us on WhatsAppWrite to us
A message for the AlwaysTivi team
Give the right details once so the team can help faster: pick a topic and your device, then describe what you need. Your message opens in WhatsApp, and you talk with the team directly.
Quick help
AlwaysTivi: quick answers from support
Need help setting up?
Our guide covers AlwaysTivi on Fire TV Stick, Android TV, Smart TVs, Apple devices, MAG boxes and computers. The team tells you which app to use; it takes less than 5 minutes.
The setup guide →Want to try it first?
Ask for a free trial on WhatsApp with your device and the app you use, and the team tells you what the trial includes.
Request a free trial →Looking for a specific channel?
Send us its name before you order: the team answers, and a free trial lets you check it. Plans run 1, 3, 6 or 12 months for 1, 2 or 4 devices, from $15.
Compare plans →