AlwaysTivi: frequently asked questions about IPTV

AlwaysTivi, also written AlwaysTivi IPTV, is an international IPTV service: 35,000+ live channels and sports, with local channels from the US, the UK and Canada and worldwide, plus 80,000+ movies and series on demand. You watch in an IPTV app on your Fire TV Stick, Smart TV, phone or computer, with no satellite dish or cable box.

IPTV is TV delivered over your internet connection instead of cable, satellite or an antenna. The ITU, the United Nations agency for telecommunications, defines it as "multimedia services such as television/video/audio/text/graphics/data delivered over IP-based networks". An IPTV app shows the channel list and the on-demand library but provides no content by itself: you sign in with your AlwaysTivi login and the list loads.

Source: ITU (International Telecommunication Union), “IPTV-JCA Terms of Reference”

Prices depend on the length (1, 3, 6 or 12 months) and the number of devices (1, 2 or 4): $15 (1 month) to $59.99 (12 months) for 1 device, $25.55 (1 month) to $105.50 (12 months) for 2 devices and $49.99 (1 month) to $199.99 (12 months) for 4 devices. The 3- and 6-month plans sit in between. Prices are in US dollars.

Only the length and the number of devices. Every plan includes the same content: 80,000+ movies & series on demand, WhatsApp support 24/7, TV guide (EPG), 4K Ultra HD quality and 35,000+ live channels & sports. Longer plans cost less per month: 12 months on 1 device is $59.99, about $5 a month, against $15 for a single month.

35,000+ live channels on every plan, with international channels and local channels from the US, the UK and Canada: live sports, news, movies, series and documentaries, plus pay-per-view (PPV) events. If a specific channel matters to you, ask on WhatsApp before you order, or check it during a free trial.

Not from AlwaysTivi: the plan price covers the whole term, and every plan has the same content. Some third-party player apps are paid; the team tells you which app to use on your device before you install anything.

We don't show customer reviews, ratings or testimonials. What you can check: the plans and prices are published (from $15 to $199.99), every plan has a 3-day full refund guarantee, and a free trial lets you judge the picture and stability on your own device and connection.

Yes. A free trial is the simplest way to check the channels and the picture on your own screen and connection before you choose a plan.

Message us on WhatsApp with your device and the IPTV app you use, if you already have one. The team tells you what the trial includes, sends it, and gives you the setup steps for your device.

AlwaysTivi doesn't publish a fixed trial length: ask on WhatsApp and the team tells you what your trial includes before it starts. Plan it for a time when you can test calmly on the device you'll actually use.

Nothing is charged: the trial is free. If it suits you, pick a plan (1, 3, 6 or 12 months, for 1, 2 or 4 devices) and order on WhatsApp. Refunds don't apply to free trials, since there is nothing to refund.

Choose a length and the number of devices, then tap Purchase Now: WhatsApp opens with your order already written. Send it; the team confirms your plan and how to pay. Once payment is through, your login and password arrive by email.

The team explains the payment options on WhatsApp when it confirms your order. You pay once for the whole term of the plan you chose, in US dollars.

Your login and password are sent by email once payment is through. Give an email address you check, and look in your spam folder too. If nothing arrives, write to us in the same WhatsApp chat.

Yes: every plan comes with a 3-day full refund guarantee (all packages). Refunds don't apply to free trials. Ask on WhatsApp within that 3-day window, with the email you used to order.

Amazon Fire TV and Fire TV Stick, Android TVs, boxes, phones and tablets, Smart TVs (LG, Samsung, Sony and others), iPhone, iPad, Mac and other Apple devices, MAG boxes, Nvidia Shield and Google Chromecast and Windows and Mac computers (through an Android emulator).

The one the team recommends for your device: player apps differ from one device to the next, and not every app exists everywhere. Tell the team your device on WhatsApp; no app provides content by itself, so you'll sign in with your AlwaysTivi login.

Install the player app the team names for your device, open it and sign in with the login and password from your email, typed exactly as sent with no space before or after. With the team's help it takes less than 5 minutes.

Fire TV devices install apps from the Amazon Appstore; if the app the team names isn't listed there, you allow apps from unknown sources for the app that downloads it (Settings → My Fire TV → Developer options). Then sign in with your login from email.

Yes, depending on your plan: plans cover 1, 2 or 4 devices. 12 months for 2 devices is $105.50, and for 4 devices $199.99.

Yes. AlwaysTivi is accessible internationally: it works abroad with a stable internet connection, so your channels travel with you.

AlwaysTivi doesn't publish a minimum speed. As a benchmark, Netflix recommends "15 Mbps or higher" for ultra high definition (4K) streaming. On a TV, a wired Ethernet connection is usually steadier than Wi-Fi, and a free trial lets you check your own connection before you order.

Source: Netflix Help Center, “Netflix-recommended internet speeds”

HD or 4K Ultra HD, depending on the channel, your device and your connection. 4K quality is included on every plan.

Yes: every plan includes the TV guide (EPG), so you can see what's on now and next. If it doesn't show, turn the TV guide on in your app's settings and refresh it.

Use an Ethernet cable if you can, restart the device and your router, then switch the channel from 4K to HD in the app. If a channel still stutters, tell us on WhatsApp which one and when.

Re-type your login and password by hand, exactly as in your email, with no space before or after: copy-paste often adds one. Still not working? Message the team on WhatsApp.

Message us on WhatsApp with the email you used to order and the plan you want next (1, 3, 6 or 12 months, for 1, 2 or 4 devices): the team takes care of your renewal.

Yes: when you renew, pick any plan for 1, 2 or 4 devices. Tell the team on WhatsApp which one you want.

Every plan has a 3-day full refund guarantee. Message us on WhatsApp within that 3-day window, with the email you used to order. Free trials aren't covered, since they cost nothing.

On WhatsApp only, 24/7: free trial, ordering, setup, renewal and refunds all go through the same chat.

Yes. Tell the team your device model and the step where you're stuck, with a screenshot if you can (never one showing your password): they guide you on WhatsApp until your first channel plays.

No. AlwaysTivi streams over the internet, so there's no satellite dish or cable box to install: just your device, an IPTV app and your login.

IPTV is a technology for delivering TV over the internet. What a channel or program may be broadcast depends on the rights held, and what you may watch depends on the law where you live: read our disclaimer and terms of service before subscribing to AlwaysTivi.

This site has no customer account, and its contact and trial forms send nothing: they open WhatsApp with your message pre-filled, and nothing leaves until you send it yourself. Your email address is used to send your login.